Escorts will likely be private or medical, depending on the types of required in the newest approval

Escorts will likely be private or medical, depending on the types of required in the newest approval

Croatia Air companies provides special functions so you can travelers with reduced flexibility, i.e. a traveler whose bodily, scientific or rational standing needs private focus and you may/otherwise recommendations that is normally not given to almost every other people, in accordance with the Controls (EC) Zero of one’s Parliament and of new Council in regards to the legal rights from handicapped people and you can individuals with reduced versatility when travel of the air.

If you want assistance using your traveling it’s important to build a request for unique service far ahead of time, if at all possible 72 period, and never later on than 24 hours before departure.

  • Whenever booking because of the cell or even in all of our ticketing organizations, delight tell our very own representatives which type of assistance you need.
  • When reservation into Croatia Air companies webpages, please upload the request so you’re able to

Should you didn’t require this particular service on scheduling your can always alert our Contact Cardio during the or +385 step one 66 76 555.

Guests with minimal versatility

If you’d like me to render an effective wheelchair for your travel, please write to us the latest extent to which their flexibility is actually less. This particular service is free of charge and you may designed for permanently handicapped individuals, older guests, people that have easy a fracture (hand, foot).

While traveling with your own wheelchair, delight alert us of the dimensions and you will lbs, any bells and whistles (e.g. foldable/non-foldable, sport/electric) and also the type of power (in the event that power-powered). When your wheelchair was power supply-pushed, it must be securely connected to the wheelchair and you may protected out of short-circuit of the insulating this new terminals (e.grams. by the taping more established terminals or putting synthetic hats). Likewise, “wet” electric batteries must be fragmented and you can secure.

Travelers that have dysfunctional hearing otherwise attention

A services services to possess hearing dysfunctional and you can blind or partially sighted travelers exists cost-free. Delight alert us of one’s impairment and you will whether you are observed by techniques dog on lifetime of reservation therefore we can pass on the appropriate guidance to your crushed team and you will cabin crew.. You don’t require an excellent physician’s certificate.

Guests who want scientific clearance

  • enduring acute medical ailments, (e.grams. previous cardiovascular system infarct, stroke)
  • having big cracks with possession and you may/or legs during the casts or splints
  • which have current procedures
  • in the 1st few weeks after a serious condition has featured
  • being transmitted agreeable when you look at the a lying reputation (stretcher people)
  • who need more clean air or other scientific products on-board
  • take a trip so you can proceed through medical treatment

Please deliver (otherwise fax) the design to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, facsimile. +385 step 1 6310 825, e-mail: to own acceptance and you may confirmation. Filled inside and you may confirmed, the shape need to be submitted when purchasing this new ticket and another duplicate are going to be connected to the passenger ticket whilst need be filed once more through the check in.

Individuals who are in need of are observed

Private escorts should be at the very least 18 yrs old, familiar with the fresh escorted passenger’s health issue, in person able to assist the traveler in the event of disaster getting otherwise and emergency evacuation, capable supplement the newest escorted passenger back and forth from the restroom and to let him put it to use and ready to assist the escorted traveler at any problem by themselves. Medical escorts is actually individual that have been through enough medical education, created out of sort of individuals in need of assistance from inside the airline.

Owners off a legitimate FREMEC

“FREMEC” try a consistent traveler’s scientific card. The latest holder out-of a legitimate FRAMEC are a low-MEDA case and requirements no medical clearance or companion getting travelling. It’s used in traveler having permanent otherwise chronic reduced mobility. It scientific credit can be provided by certain carriers. Croatia Airlines doesn’t issue an effective FREMEC, but an excellent FREMEC credit is suitable toward Croatia Airlines flights.

Clean air onboard

Merely business package may be used up to speed and you will travelers, demand has to produced in new passenger’s booking no afterwards than simply 72 era before the trip. This particular service try recharged sixty € for every airline.

Passenger should be trained to manage the fresh new oxygen package and you may he/she’s got so you can indication “Statement into the Transportation out of Patient Looking for Scientific Oxygenation Inside the Flight”. Also, the proper execution “Disabled traveler recommendations setting” must be done of the passenger’s medical practitioner and you will delivered to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, fax. +385 1 6310 825, e-mail: for recognition and you can verification.

Portable Outdoors Concentrator

The usage portable oxygen concentrators (POC) was desired and requires a medical and you will tech clearance away from Croatia Air companies. The doctor must make sure the scientific should use this unit up to speed. New POC gizmos need to be FAA approved. To own current suggestions excite take a look at here.

Brand new passenger has to finish the POC things to know when dating a Sex and you will INCAD models. New done versions have to be taken to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, facsimile. +385 step 1 6310 825, e-mail: to own recognition and you may confirmation.

Exception: Toward code-show flights with Joined Airlines in order to/of Us the only specifications will be to have a healthcare Confirmation Statement finalized by passenger’s doctor.

Provider pet

Instructed services pet (watching vision pets, hearing-aid taught pets, specially instructed dogs to assist a person with handicap, cut animals and search pets):

Helpful tips dog that accompanies deaf, blind or traveler with paraplegia, is actually acknowledged free. It’s lbs and dimensions are not limited. Canine has to be safely harnessed, yet not muzzled or caged. It does not consume a seat, and is not allowed to move in the cabin.

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